Packet Route Atlas

Your seed order, mapped from packet to doorstep.

Navigate account setup, moisture-safe dispatch, freshness care, and UPI or COD payment — a support layout built only for NANDINI ENTERPRISE.

Track an order Contact packet desk

Track

Follow your seed route

Order number + email unlocks live dispatch milestones.

Open tracker →

Account

Verify & sign in

Resend OTP or sync your cart.

Go to account →

Orders

Order history

Invoices and status in one place.

View orders →

Contact

Talk to packet desk

Escalate delivery or packet issues.

Policies

Shipping & returns

Read moisture-safe, refund, and cancellation terms.

Read policies →

Route atlas

Select a packet checkpoint to open ticket-style answers.

Account & checkout

Sign-up, OTP verification, and cart sync for your seed orders.

SEED-A

TIX-0101 How do I create an account?

Register with your email and password. A 6-digit OTP is sent to your inbox — enter it on the Account page to verify before checkout.

TIX-0102 Why must my email be verified?

Verified email ensures order confirmations, tracking updates, and packet desk replies reach you. Resend the OTP anytime from Account if it expired.

TIX-0103 Where is my order history?

Orders & tracking

Track moisture-safe dispatch, raise support tickets, and manage cancellations.

SEED-B

TIX-0201 How do I track a seed order?

Use your order number and email on Track order. Status emails are sent after checkout and when dispatch milestones change.

TIX-0202 Can I cancel or request a refund?

Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our packet desk responds during working hours.

TIX-0203 When will I receive confirmation?

An order confirmation email is sent immediately after checkout. UPI prepaid orders proceed to the payment gateway; COD orders are queued for moisture-safe packing once confirmed.

Seed packet care

Moisture-safe packing, storage tips, and quality claims for sowing seeds.

SEED-C

TIX-0301 How are seeds packed for shipping?

Lots are sealed in moisture-barrier sachets and nested in rigid mailers to protect viability during transit across India.

TIX-0302 What if my seed packet arrives damaged or wrong?

Report quality concerns within 24 hours of delivery with photographs. See our Returns policy for eligibility and claim steps.

TIX-0303 How should I store seeds after delivery?

Keep unopened sachets cool and dry, away from direct sun and humidity. Sow within the season printed on the label.

Payment & delivery

UPI, COD, shipping fees, and delivery windows for seed orders.

SEED-D

TIX-0401 Which payment methods do you accept?

We accept UPI / online payment and Cash on Delivery (COD). Prepaid UPI orders qualify for free shipping.

TIX-0402 What is the COD shipping charge?

COD shipping is ₹49 on eligible orders. Prepaid UPI orders ship free when the cart qualifies.

TIX-0403 How long does delivery take?

Most metro and tier-1 cities receive orders within 2–4 business days after dispatch. Remote pin codes may take longer depending on courier coverage.

Still need a hand?

Our packet desk can help with OTP issues, delivery delays, freshness claims, or payment questions. Include your order number for faster routing.

Email: support@nandinienterprise.in
Phone:

Contact form Track order Account

Shipping Returns Terms Privacy